Need help with FREEROAM? Email us — we read everything that comes in and aim to reply within two business days.
support@freeroamdrive.com
Please include your device model, iOS version, and a short description of what happened. Screenshots help.
What devices does FREEROAM support?
FREEROAM is an iPhone app. It requires location access to record drives and provide
navigation, and it uses location only while you are actively using the app.
How do I delete my account?
You can delete your account and its data at any time from inside the app:
open Profile → Delete Account and confirm. This permanently removes your account and the personal
data associated with it. You can also email
privacy@freeroamdrive.com to request deletion.
How do I report objectionable content or another user?
Every community event and group-drive participant has a Report action inside the
app, and you can block any user so their content no longer appears for you. We review reports and act on
them within 24 hours. You can also email support@freeroamdrive.com.
How is my data handled?
We collect only what the app's features need, we do not sell your data, and we do not
run ads. Full detail is in our Privacy Policy.
I have a billing question.
FREEROAM is free and has no in-app purchases at this time. If that changes, purchases
will be handled by Apple and managed in your Apple Account settings.
If you believe content in the app infringes your copyright, send a notice compliant with 17 U.S.C. § 512(c)(3) to our designated agent at support@freeroamdrive.com. Details are in our Terms of Service.
FREEROAM is built and operated by Kaizen Works LLC, an independent software company in Denver, Colorado. Learn more about us.
