Privacy Policy

Last updated: August 29, 2026

FREEROAM ("FREEROAM," "we," "us") is a driving app for car enthusiasts: discover great roads, navigate to them, record your drives, and meet up with other drivers. FREEROAM is operated by Kaizen Works LLC, a Colorado limited liability company. This policy explains what information the app collects, how we use it, and the choices you have. FREEROAM is an independent app and is not affiliated with any other company or service of a similar name.

We designed FREEROAM to be privacy-conscious: we collect only what the app's features actually need, the personal data you create is private to your account unless you choose to share it, and we do not sell your data or show ads. FREEROAM is offered in the United States and Japan.

Information We Collect

Account information

Email address and password — used to create and sign in to your account. Authentication is handled by Supabase; your password is transmitted encrypted and stored only in hashed form, so we cannot read it.
Username — the public name shown to other users on events, shared roads, and cruises.
Home city and state — optional, shown on your profile.
Avatar photo — optional, if you choose to add one.
Push notification token — if you allow notifications, a device token used to deliver them.

Location information

With your permission, FREEROAM uses your device's location (while the app is in use) to:

Record your drives (GPS route, speed, and derived stats like G-force and elevation).
Provide turn-by-turn navigation and show your position on the map.
Sort nearby roads, tracks, and events by distance.
Show local weather, weather radar, and posted speed limits.
Share your live position with other participants only while you are in an active cruise you joined.

See "Location, in Detail" below for exactly where location data goes.

Content you create

Community events — event details you publish (name, type, time, meeting point and its map location, description, images). When you enter an event address, we convert it to map coordinates so attendees can find and navigate to it. For a cruise, you can attach a drive route; a copy of that route (its road geometry) is stored with the event so attendees can see and follow it. We also store your RSVPs (which events, and which dates for recurring events).
Saved and custom roads/routes — roads you save or create, including their names and road geometry; custom roads you choose to share to the marketplace are visible to other users.
Voice messages — when you use push-to-talk in a cruise and a live connection isn't available, short voice clips are sent so other cruise members can hear them. When possible these travel directly between nearby devices and never reach our servers; otherwise they are uploaded to our storage and automatically deleted on a rolling basis, typically within one hour and in all cases within 24 hours. Live push-to-talk audio is transmitted in real time and is not recorded by us.
Images — avatar and event images you upload are stored in a storage bucket that is publicly readable by URL, so they can be displayed to other users.

Your recorded activity (backed up to your account)

So you don't lose your history and can use it across your devices, the following are saved to your account on our backend (Supabase). This data is private to your account — other FREEROAM users cannot see it — and we do not sell it:

Recorded drives — the full route (GPS coordinates), your speed over time, and accelerometer/G-force data, along with summary stats (distance, duration, speeds), any car you associated, and any pins you dropped.
Lap / track sessions — lap times, speed and altitude traces, the track, a weather snapshot, and any associated car.
Planned routes — the roads and route geometry you assemble.
Cars — the year, make, model, and nickname of the cars in your garage.
Map pins — the location (latitude and longitude) and type of pins you drop during a drive (for example, a road hazard).

This backup happens automatically; a copy also stays on your device. Your control over it is deletion — see "Data Retention & Deletion."

Diagnostics and usage

Drive event telemetry — the app sends us basic events (app start, drive start/end, navigation start/arrival, errors) along with your device platform, OS version, device model, and app version, so we can find bugs and understand feature usage. Some events include the name of a road or track you navigated to or completed. During a recorded drive this also includes a periodic heartbeat (your current speed only, about once per minute — no location coordinates) used for reliability diagnostics.
Performance monitor logs (optional, off by default) — if you enable the Performance Monitor in your Profile, the app samples device health (battery, thermal state, GPS tick rate, network activity, memory) to a local file on your device only. These logs contain no location coordinates or identifiers and are shared only if you export them yourself.
Mapbox SDK telemetry — the map component collects anonymous usage data to improve Mapbox's maps. You can turn this off in About & Legal (see "Your Choices").

Device information

Platform (iOS/Android), OS version, device model, and app version, attached to diagnostics as described above.

We do not collect contacts, advertising identifiers, browsing history, or health data, and we do not sell your data or show ads.

How We Use Information

Provide the app's core features: accounts, drive recording, navigation, weather, events, cruises, and voice chat.
Back up your recorded drives and other activity to your account so you can restore them and use them across your devices.
Show your username, avatar, events, and shared roads to other users where you've chosen to share them.
Deliver push notifications you've allowed.
Diagnose crashes and bugs, and understand which features are used.
Protect the service, enforce our Terms of Service, and comply with law.

Sharing & Third-Party Processors

We share data only with the service providers needed to run the app:

Supabase — our backend: authentication, database, file storage, and real-time messaging. Your account data, the content you create, your backed-up drives, lap sessions, routes, cars, and pins, cruise presence, and diagnostics are processed and stored here.
Mapbox — maps, turn-by-turn routing, snapping recorded routes to roads, and looking up addresses you type (geocoding and autocomplete). Your coordinates and typed addresses are sent to Mapbox to compute routes, render maps, and resolve locations. Mapbox also collects anonymous SDK telemetry, which you can disable in-app. Map data is © OpenStreetMap contributors.
Agora — real-time voice for cruise push-to-talk. Your live audio is transmitted through Agora's network while you use the radio feature.
Open-Meteo — weather forecasts and elevation data. Requests include coordinates only; no account or identifier is sent.
Expo / EAS — push notification delivery and app build infrastructure. Your push token is processed by Expo's notification service.
OpenStreetMap services — posted speed limits (Overpass API) and reverse geocoding of custom road locations (Nominatim) are looked up using coordinates only.
Weather radar tile providers (e.g., RainViewer, Japan Meteorological Agency) — radar map tiles are fetched for the map area you're viewing.

Other users see what you share: your username and avatar; events you publish (including their meeting-point location and any attached cruise route) and RSVP to; roads you share to the marketplace; and, during a cruise, your live position and voice messages. We may also disclose information if required by law or to protect users and the service. We do not sell personal information.

International Users & Data Transfers

FREEROAM is operated from the United States, and the service providers listed above process data in the United States and other countries. If you use FREEROAM from Japan or anywhere else outside the United States, you understand and agree that your information is transferred to, stored, and processed in the United States, which may have data-protection rules different from those of your home country. By using the app, you consent to this cross-border transfer of your information.

Location, in Detail

Recorded drives are backed up to your account. The full GPS trace of a drive (your route, speeds, and G-force data) is stored on your device and also synced to your private account on our backend (Supabase), so it is backed up and available across your devices. It is private to you — other users cannot see your drives — and we do not sell it. You can delete a drive in the app at any time, and deleting your account removes them from our systems.
Map pins you drop during a drive are stored, with their coordinates, in your private account.
Navigation and weather send your coordinates to the providers above (Mapbox, Open-Meteo, OpenStreetMap services) to compute routes and fetch local conditions — this is how any navigation app works.
Events — when you publish an event, the meeting-point address you enter is converted to map coordinates and stored with the event, and any cruise route you attach is stored with the event; both are visible to people who can see the event.
Cruises broadcast your live position (latitude, longitude, heading) to the other members of your cruise while it is active. Leaving the cruise stops the broadcast.
Diagnostics do not include your coordinates. The recording heartbeat reports only your speed. Some diagnostic events include the name of a road or track you drove, but never your GPS coordinates.
Location is used only while the app is in use; FREEROAM does not request background "always" location.

Data Retention & Deletion

Account data and the content you've created are kept while your account is active.
Your recorded drives, lap sessions, planned routes, cars, and pins are stored on your device and backed up to your account. You can delete them individually in the app at any time. Deleting the app removes the copy on your device but not the backup in your account; deleting your account removes them from our systems.
Cruise voice messages are short-lived operational files, deleted on a rolling basis (typically within one hour) and never kept as a permanent archive.
Diagnostic events are retained for up to 12 months, then deleted or aggregated.
You can delete your account from within the app (Profile → Delete Account). This deletes your account and the personal data associated with it — including your backed-up drives, lap sessions, routes, cars, and pins — from our active systems. We may retain limited records where required for legal compliance, safety, or fraud prevention (for example, moderation records), and residual copies in backups are purged on a rolling basis. Content you shared with others (such as an event others RSVP'd to) may remain visible in de-identified form or attributed to a deleted user.
You can also contact us (below) to request deletion.

Children

FREEROAM is not directed at children. You must be at least 16 years old to create an account, and you must be a licensed driver (or a passenger) to use driving features. We do not knowingly collect personal information from children under 16; if you believe a child has provided us information, contact us and we will delete it.

Your Privacy Rights

You may request to access, correct, or delete the personal information associated with your account, or to receive a copy of it in a portable format, by emailing privacy@freeroamdrive.com. We will verify your request using your account email and respond within 45 days. We do not sell or share your personal information for targeted advertising, and we will not discriminate against you for exercising these rights.

Do Not Track. The app does not track you across third-party apps or websites, and we do not respond to browser "Do Not Track" signals because we do not engage in the cross-site tracking they are designed to address.

Your Choices

Location permission — the app requests location while in use; you can revoke it in system Settings (drive recording and navigation won't work without it).
Notifications — allow or revoke push notifications in system Settings.
Your recorded activity — drives, lap sessions, routes, cars, and pins are backed up to your account automatically; delete any item in the app, or delete your account, to remove it.
Mapbox Telemetry — toggle anonymous map telemetry off in About & Legal.
Voice Guidance — spoken navigation is off by default and toggleable in About & Legal.
Performance Monitor — off by default; logs stay on your device unless you share them.
Sharing with other users — sharing a custom road to the marketplace, publishing an event (with its location and any attached route), and cruise live location are always opt-in per feature.
Account deletion — delete your account in-app at any time.

Security

Sessions are stored in your device's secure storage, traffic is encrypted in transit, and our database enforces row-level access controls so users can only access their own data (and data explicitly shared with them). No system is perfectly secure, but we design conservatively and limit what we collect to what the app's features need.

Changes to This Policy

We'll update this page when our practices change and revise the "Last updated" date. Material changes will be highlighted in the app.

Contact

Questions or requests (including data deletion):

privacy@freeroamdrive.com